Payment Policy
Effective Date: January 14, 2025
Address: 120 Little Plummer Rd, California, Kentucky (KY), 41007
Phone Number: (859) 472-5700
Email: info@nightlightstore.click
Website: nightlightstore.click
At Nightlight Store, we are dedicated to providing a seamless and secure payment experience for all of our customers. This Payment Policy explains the methods we accept for payments, the process for completing a purchase, and the security measures in place to protect your payment information.
1. Accepted Payment Methods
We accept various payment methods to make your shopping experience as convenient as possible. These include:
Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All card payments are processed securely through trusted third-party payment gateways.
PayPal: PayPal is available for customers who prefer to use their PayPal accounts for transactions.
Bank Transfers: We may accept payments via direct bank transfers for certain orders. Please note that bank transfers may take additional time to process and confirm before shipment.
Checks: In some cases, we may accept checks for payment, although the processing time will be longer as we wait for the check to clear.
2. Payment Process
When you complete an order on our website, you will be prompted to select your preferred payment method at checkout. After entering your payment details, you will be redirected to a secure payment platform (such as PayPal or a credit card processor) to complete the transaction.
Once your payment is successfully processed, you will receive an order confirmation email, including details of your purchase and expected shipping date. If there are any issues with payment processing, you will be notified promptly to correct the issue.
3. Billing Address Verification
For your security and to help prevent fraudulent transactions, we require that the billing address you provide matches the address associated with your payment method. Any discrepancies between the billing address and the address on file with your payment provider may cause the transaction to be declined.
4. Sales Tax
Sales tax will be applied to all applicable orders, based on the shipping address. The tax amount will be calculated and displayed during checkout, so you know the final total cost before completing your purchase.
5. Order Modifications and Cancellations
Once payment has been successfully processed and an order has been confirmed, it is typically not possible to modify or cancel the order. If you need to make changes or cancel your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.
If you cancel your order before it has been shipped, you will receive a full refund. If the order has already been shipped, you will need to follow our return process.
6. Payment Security
At Nightlight Store, we take the security of your payment information seriously. All transactions are encrypted using industry-standard encryption technology to ensure the safety and confidentiality of your data. Our payment processing system is PCI DSS compliant, meaning it adheres to strict security standards to protect against unauthorized access.
7. Refunds
If a return is initiated or if there is a problem with your order, you will receive a refund for the amount paid. Refunds will be issued to the original payment method and may take 5-10 business days to process.
If you have any questions regarding your payment or refund, please contact us at info@nightlightstore.click.
8. Payment Issues
In the event that you encounter any issues with payment processing, such as a declined transaction or error, please reach out to our customer service team immediately at info@nightlightstore.click or call (859) 472-5700. We will work with you to resolve the issue and ensure your order is processed correctly.